A viral video showing Bucharest airport police violently dragging an Egyptian man off a Romanian Tarom airlines plane in front of his wife and son sparked outrage on social media.
In the video, shared by one of the passengers on Facebook, security is seen surrounding violently tugging the man out of his seat as he tries to resist, while other passengers appeared very distraught.
In the Facebook post, Viorica Hagagg claimed that the woman, who did not speak English nor Romanian, was sitting next to an emergency exit. When she failed to understand the emergency exit regulations, a flight attendant moved the family to the back of the plane.
A few minutes after they were moved, Hagagg said security officials asked the woman to give them her passport and leave the plane at the captain’s request.
The woman and her family did not understand the security personnel’s demand, and passengers asked the crew to provide a translator for the seemingly upset family, Hagagg added. However, security officials told passengers that a translator was unnecessary.
Hagagg said that when passengers asked the crew to explain why the family was being forcibly removed from the aircraft, a crew member answered: “Because I said so.” Hagagg described the security officials as hostile and inconsiderate.
A medic is seen in the video tending to the distressed woman after her husband was forcibly removed. Hagagg said the woman, who is diabetic, fainted and had to be given medication to help normalize her sugar levels.
According to Hagagg, crew members repeatedly told other passengers that the woman and her family were being removed because she spat on a flight attendant.
In the video, a security official in plain clothes is also seen repeatedly asking Hagagg to stop recording.
The airline responded to Hagagg’s post in a statement on Facebook saying, “We are deeply sorry about the incident, but we can’t ignore nor allow unruly passengers to violate the safety regulations and to jeopardize the safety and security of other passengers.”
“Our cabin crew operated according with the regulations for such events and asked her to move to another seat. The ground was informed that the passenger refused to move to another seat and security was called. No medical condition was identified.”
“We can’t take any responsibility on how security chose to solve the incident, it’s a different subject and should be treated separately,” the airline added.
Source: Al Arbiya