Jio wishes customers “Happy New Year” in style; Voice, data services free till March

Jio has offered its customers a splendid New Year Gift by extending its free voice and data services till March 2017, earlier valid till December 2016, allowing existing users to automatically migrate to the new offer.

Under the new offer – Reliance Jio Happy New Year offer – all users, including existing customers, will get Jio services on voice, data, applications, free of all charges.

The telecom subsidiary of Reliance Industries, one of India’s largest companies, also announced the launch of Jio Money wallet for small merchants from December 5.

Sharing details of the wallet launch on Thursday, Reliance Industries chairman Mukesh Ambani said it will “help small merchants build a digital retail ecosystem to be called JioMoney Merchants Solutions” that will participate in the gradual replacement of physical cash with digital cash in all transactions.

“We are focused on signing up over 10 million small merchant retailers across 17,000 towns and in over 400,000 villages for the wallet scheme,” said Ambani.

Ambani, who congratulated Prime Minister Narendra Modi for his demonetise exercise, said his company had recently introduced the home delivery of Jio SIMs.

Reliance Jio will also allow customers of other mobile operators to migrate to Jio while retaining their existing numbers. The company has initiated home delivery of SIMs to help all customers for this.

Explaining the progress that Jio has made over the three months since it was launched, Ambani said the telecom service has crossed 50 million subscribers in that period and is signing up 6 lakh customers every day via the e-KYC (know your customer) system.

The company’s Adhaar-based SIM activation, done through its 2 lakh outlets, will be further expanded to a targeted 4 lakh outlets by March 2017.

The Jio telecom service that started commercial operations on September 5, disrupted Indian telecom market with its free voice and low data charges prompting competitors including Airtel and Vodafone to also reduce tariffs.

However, data speed has been slow and voice calls faced blockages, which the company has blamed on poor Points of Interconnection that other mobile operators have to provide.

“The service has suffered due to the anti-competitive behaviour (of other players). Thankfully, the authorities have instructed all players in the industry to cooperate and now we have seen call blocks come down from 90% in September to about 20%, as of yesterday,” said Ambani.